Same here... I went back to stock as I always do prior to taking it to the dealer...
And low and behold I get the message that programing is not available and I need to check online for an update...
That was 4 weeks ago...
I even contacted Superchips about it and the individual was very short with me saying he'll let me know when I can get it updated?

Not very happy with the paper weight right now...

 

Did you try hooking it up the computer and downloading updates to the flashpaq again? Keep us posted on what happens with talking to Superchips people.

 

ive been hooking it up everyday and for the past 3 hours its been updating. and the last two times after it said it was done it still didnt have the programing. sorry to say one of two things dont get your jeep reprogramed till superchips fix this issue or suck it up and wait on superslowships on updating their software

 

When jeep has a update to their vehicles and files we have to make our tuning work with the new files.



It usually takes 3-7 business days and you will be notified when it is available for download



Please reply with previous emails attached as this will help me serve you better.

Thanks, Rich Mckenzie

CustomerService/Sales/Tech

1/888/227/2447

this is the email i got from them on the 21st. i didnt have time to update sooner. but 7 business days to wait to tune it again.

ill keep everyone updated when your software will be available.

peter

 

Huh? Did I miss something?

 

what is the question you have jeepitm8?

peter

 

Nevermind, when I clicked onto the thread only one post loaded so it was confusing. After reloading the rest of the thread became available.

 

Dear piotr pleszka,

Our records show that your vehicle was not supported by your programmer with serial number 0000000001536880. We are pleased to inform you that an update has been posted and your vehicle is now supported. To receive this update, connect your programmer to Internet Update PC application, and your new file will be installed.

Sincerely,
Superchips Customer Care