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Fortec 4x4 Poor Customer Service???

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Old Jan 3, 2011 | 05:03 PM
  #1  
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From: Fort Worth, TX
Default Fortec 4x4 Poor Customer Service???

Hey All,

Has anyone done any business with Fortec 4x4 in Atlanta, GA or Pensacola, FL?? I seem to be having a dispute with them about my order and was wondering if this was normal or just a fluke?

Any information would be appreciated.

Viper
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Old Jan 3, 2011 | 05:22 PM
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I have done business in the last couple weeks with them and have had a good experiance including the "combining" of two orders which saved me 25% on shipping cost by refunding the cost through Paypal.
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Old Jan 3, 2011 | 06:22 PM
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Have had good luck and excellent service. Maybe due to the holiday rush, some of my xmas my wife ordered from them got dropshipped and mucked up and didnt make it by xmas( im quite sure she gave them several earfuls of xmas joy)
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Old Jan 5, 2011 | 02:51 PM
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I've had good luck, but I've always gone in to the store here in Atlanta/Roswell. The guy I've always worked with is Andreas.
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Old Jan 5, 2011 | 04:58 PM
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i have never had any issues with fortec and i trust andreas more than any other shop in atlanta
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Old Jan 5, 2011 | 05:43 PM
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Thanks for the replies. I believe that it was an honest mistake. They have shipped another part. Here's hoping its the correct one.
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Old Jan 19, 2011 | 12:47 PM
  #7  
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Just to update. Again the wrong part was shipped. . They said they would ship another when they get some more in stock.

If any of ya'll are down in Atlanta, please feel free to stop by and ask about it. I've been dealing with Andreas. I'm the poor SOB who order a smittybilt G.E.A.R tailgate cover from them and keep getting the TJ model not the JK model. Thanks.

Viper
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Old Jan 24, 2011 | 06:36 PM
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Finally got the correct part. This was aggravating.
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Old Jan 26, 2011 | 06:11 PM
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Glad they finally got it right.
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Old Jan 26, 2011 | 07:08 PM
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Me too. I probably won't order from them again. I don't understand why they had so many issues.
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