Huntsville Alabama / Tennessee Valley Chat
I went there today. Nightmare trying to park. No signs and all the gaurds had no real clue. seems about as organized as their service dept, but that's another story, and why I'm not getting my door hinges done there, or the soft top header tsb.
Lots of nice cars there!
Lots of nice cars there!
I went there today. Nightmare trying to park. No signs and all the gaurds had no real clue. seems about as organized as their service dept, but that's another story, and why I'm not getting my door hinges done there, or the soft top header tsb.
Lots of nice cars there!
Lots of nice cars there!
I taked to the Service manager about that yesterday someone was in there with leaks at 45000 miles like out of warranty but he said he would still fix it for that guy also he said they use thier bodyshop down the road for that kind of stuff.............maybe cheaper just going to the body shop and bypass the dealer
Maybe I should also mention the service writer who forgot to call me back to let me know my hinges came in two weeks ago but they were to busy to call me and let me know, because they "get behind". Plus the guy had to go ask someone when I questioned the way they were going to do the new hinges. The service writer HAD to stop and get a soda and chips, and stuff his face full of so many chips, talk to me while eating, so I couldn't hardly understand the guy.
Plus they weren't helpful at ALL when I told them the wind noise was still present at the top of my windsheild. I TOLD them about the TSB on the header panel and they insisted it was coming from the top of the pass side front door seal. They replaced it, nothing, still a noisy, howling wind noise at any speed above 30mph. Never mind my JK has the EXACT sypmtoms described in the TSB, but they decided to waste my time anyway.
Their incompetence amazes me and makes my brain hurt, wondering how they even operate and perform simple functions. I mean they don't even answer the phones. You have to leave a message after the phone rings with no answer, and they don't call you back. I guess being the only Jeep dealer around they can do that. I should mention the other service writer I dealt with was very kind but was so busy he forgot to address two of my issues on the ticket, so they never even got looked at, which is fine, ppl get busy. I figured I'd get the addressed when I came in to have the hinges installed. It was this return trip and lack of any return calls that really got my ticked off. Needless to say I'll never be returning to landers McLarity for any service in the future.
Last edited by highoctane; Jul 17, 2010 at 11:15 PM.
One service person lost thier job Friday and they are getting two more new people next week, maybe it was your service person that lost the job you should ask for Victor he's the service manager I'm sure he will clear it up for ya..........anyway I took my hinges off and on mine the factory did not paint under any of the hinges it looks like they bolt them on then paint them.. There was a little rust under mine and like i said no paint...........

Mine is still under the 3yr/36k mile bumper to bumper warranty. There's a TSB out for the door hinges. They painted the door hinges, want to install them painted, remove and reuse the door hinge hex bolts that are on there now. I asked how they planned on removing those hex bolts and reinstalling them w/o scratching the paint off and seal them to keep moisture from getting in there. They said they'd use some bottled touch up paint from the parts dept. Um, no thanks was my reply. I'll take it to a competent dealer that can do it right, and not have to have it redone 6 months from now because the "touch-up paint" is all flaking off and the new door hinges are rusted again. This is all after I told them initially that I wanted the hinges installed, and then painted to match the current paint. They said they'd order a batch of paint, insisted that the new paint from a different can would be a PERFECT match to my 1 1/2yr old paint, and theyd do it their way.
Maybe I should also mention the service writer who forgot to call me back to let me know my hinges came in two weeks ago but they were to busy to call me and let me know, because they "get behind". Plus the guy had to go ask someone when I questioned the way they were going to do the new hinges. The service writer HAD to stop and get a soda and chips, and stuff his face full of so many chips, talk to me while eating, so I couldn't hardly understand the guy.
Plus they weren't helpful at ALL when I told them the wind noise was still present at the top of my windsheild. I TOLD them about the TSB on the header panel and they insisted it was coming from the top of the pass side front door seal. They replaced it, nothing, still a noisy, howling wind noise at any speed above 30mph. Never mind my JK has the EXACT sypmtoms described in the TSB, but they decided to waste my time anyway.
Their incompetence amazes me and makes my brain hurt, wondering how they even operate and perform simple functions. I mean they don't even answer the phones. You have to leave a message after the phone rings with no answer, and they don't call you back. I guess being the only Jeep dealer around they can do that. I should mention the other service writer I dealt with was very kind but was so busy he forgot to address two of my issues on the ticket, so they never even got looked at, which is fine, ppl get busy. I figured I'd get the addressed when I came in to have the hinges installed. It was this return trip and lack of any return calls that really got my ticked off. Needless to say I'll never be returning to landers McLarity for any service in the future.
Maybe I should also mention the service writer who forgot to call me back to let me know my hinges came in two weeks ago but they were to busy to call me and let me know, because they "get behind". Plus the guy had to go ask someone when I questioned the way they were going to do the new hinges. The service writer HAD to stop and get a soda and chips, and stuff his face full of so many chips, talk to me while eating, so I couldn't hardly understand the guy.
Plus they weren't helpful at ALL when I told them the wind noise was still present at the top of my windsheild. I TOLD them about the TSB on the header panel and they insisted it was coming from the top of the pass side front door seal. They replaced it, nothing, still a noisy, howling wind noise at any speed above 30mph. Never mind my JK has the EXACT sypmtoms described in the TSB, but they decided to waste my time anyway.
Their incompetence amazes me and makes my brain hurt, wondering how they even operate and perform simple functions. I mean they don't even answer the phones. You have to leave a message after the phone rings with no answer, and they don't call you back. I guess being the only Jeep dealer around they can do that. I should mention the other service writer I dealt with was very kind but was so busy he forgot to address two of my issues on the ticket, so they never even got looked at, which is fine, ppl get busy. I figured I'd get the addressed when I came in to have the hinges installed. It was this return trip and lack of any return calls that really got my ticked off. Needless to say I'll never be returning to landers McLarity for any service in the future.
One service person lost thier job Friday and they are getting two more new people next week, maybe it was your service person that lost the job you should ask for Victor he's the service manager I'm sure he will clear it up for ya..........anyway I took my hinges off and on mine the factory did not paint under any of the hinges it looks like they bolt them on then paint them.. There was a little rust under mine and like i said no paint...........

I haven't had any bubbling/flaking issues, but I've been toying with the idea of Dupli-coloring my hinges as I think the contrast of the black on my Stone White paint would look good.
Last edited by JK-Rubi; Jul 18, 2010 at 07:11 PM. Reason: Spelling like Justin. ;-)
Steve, did you have any interference issues with your Trail Master drive shafts? Reason I ask is some folks have had issues with Coast and the 6-speed shifter cable bracket (since you sport a 1" BL, probably wouldn't have seen an issue even if interference was possilbe).
See ---> https://www.jk-forum.com/forums/show...l=1#post706548
Also:
See ---> https://www.jk-forum.com/forums/show...l=1#post706548
Also:
i've run a set of coast 1350's on my JK and still run the front now. the spacers make it super easy to install but you do need to be aware that if you have a 6-speed, you will need to have a 1" body lift in order to clear the t-case shifter cable bracket and even at that, some minor grinding of the bracket may be required. in the rear, the u-join is quite large so it and the spacer on the pinion will make contact with your gas tank skid plate when flexing. no big deal but it is something that i think you should be aware of.





