Rough Country Trail Ride!
Sponsoring Manufacturer
Joined: Feb 2008
Posts: 107
Likes: 0
From: Dyersburg, TN
Well... To start I have just installed a budget boost ad the driver sway bar is rubbing the spring.. I went and got it aligned with no luck. They spent hours on it trying to get the axle away from the sway bar.. I contacted RC and they are telling me to go get an alignment. I told the rep over and over that the alignment was already done. After about 30 minutes arguing with this rep I asked to speak with a supervisor. He then told me he was a supervisor and he would not make this problem right. I then asked for his boss and he told me that he doesn't get on the phone.... Then after arguing he told me that his boss was at lunch... I have left 2 messages with the "boss" with no call back.
JK Enthusiast
Joined: Jun 2008
Posts: 348
Likes: 0
From: Harrisonburg, Virginia
This is actually pretty cool. I will be working with the Appalachia Service Project this summer, a mission type service that provides help to those in poverty and Harlan is one of the 27 counties we serve in Appalachia. I find out around the beginning of June where exactly I will be, but if I am near by, I would love to take one of my days off and get out for this event for at least a day.
JK Enthusiast
Joined: Aug 2010
Posts: 411
Likes: 0
From: Greenville, SC
RC customer service is top knotch and if by some chance you have a problem they will always replace there products within 2 days, thats why it carries a LIFETIME WARRANTY!!!!!!!!!!! All of this combined is what sold me into getting the 4" FLEX Kit with all the bells and whistles. I have not had my JK ever drive, handle or ride the way it does after just getting all of this put on last week. Let the haters hate, I will always stand by RC and there products. Heck I chose the Flex Kit over the LT OMU kit....that alone says something .......I haoping like crazy to make this ride, and I'm sure it will be great!!!!!!!!! RC keep doing what you have always done......
JK Freak
Joined: Oct 2010
Posts: 661
Likes: 0
From: UT
JK Enthusiast
Joined: Mar 2008
Posts: 173
Likes: 0
From: Hendersonville, TN
JK Super Freak
Joined: Dec 2008
Posts: 1,297
Likes: 0
From: Sinking Spring, PA
JK Freak
Joined: Oct 2010
Posts: 661
Likes: 0
From: UT
