I took my Jeep to the Dealer today for an unusual light knock at idle.

They called back to inform me that I need a NEW LONG BLOCK

($5,500 quoted)

Unlike most, I only have a 3/36k warranty and Im at 42,000.

The Dealer already said "no dice" for warranty

I've had engine problems over the last 2 years with undiagnosed rattles and knocks, with a documented water pump replacement, and a few seals under warranty.

I called Chrysler Corporate (1 800-992-1997), and submitted a formal complaint with the grounds that I've had Jeep in multiple times to various dealers under warranty, which mis-diagnosed the problem.

I work for the military, and on a military salary a Hemi is not a good option.

So now what?

(If Chrysler doesn't warranty this rediculous circumstance)

 

I feel your pain... I had an 06 Rubi unlimited that went through more transmissions than gas.... I finally traded it in on a Audi S4... Now I have a 2010 Unlimited and I am dealing with Chrysler AGAIN!!

 

If you have a documented case that you've taken it to dealerships with engine issues then you might have a leg to stand on.

 

Did they say what was wrong with it?
Saying it needs a long block is them throwing your money at it.
A rebuild at a good independent shop is bound to be less expensive.

Don't give up on the warranty yet.

 

They didn't specify what was wrong, and I bet you're right that they're throwing parts.

A new long block is all I'll settle for at this point after all of the problems on my particular engine.

The independent shop (rebuild) is an option, but I sure don't want the same engine issues coming back.
I plan to keep my Jeep a long time and have an expensive bet I'd lose if I ever sell it

 

Don't forget about the hobby shop on base. Couldn't you just swap a motor from wrecked jeep?

 

Several of the shops that do Hemi conversion have stock engines laying around, you should be able to get a good deal on one of them. A forum sponsor about 3-4 hours from me recently had one for sale at $700CDN, I'm sure you can find a gently used engine for much cheaper the $5500.

 

Don't let them evade the question "What, specifically, is wrong with it?"
They owe you that. They are obligated to tell you.

If they can't, or won't, tell you, don't let them work on it.

 

Get all of your repair orders and put them on a spreadsheet or write up a timeline. Make sure you note the reason the vehicle was returned each time i.e. engine noise. Approach it like a gentleman first and try to work with the dealer. If that fails, seek the advise of an attorney.

If you don't have the repair orders and have a good relationship with the dealer, he may be kind and run a printout for you from Crapsler's database.

 

exactly!!! if they are saying to replace with a long block, then they have no idea what is wrong. they just want to replace evrything and wash their hand in the matter. if they will not tell you or can not tell you, then go somewhere else.

there is no need for a new block. if anything, do a top end rebuild if the warranty issuse does not go through. that will be cheaper than buying a new long block if the problem can not be diagnosed.

i personally try to fina a reputable small shop mechanis, most of the time they want your business andwill shoot u straight.