Dealer service scam?
#1
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Dealer service scam?
When I bought the JK I was given 5 free oil changes at the dealer. I hate the dealer but hey, free is free. My wife took the jeep in for an oil change and to take care of an o2 sensor recall. I looked at the work order when I got home from work and saw that they replaced my passenger door rubber seal due to a leak, under warranty. That was news to me, I never saw even a tiny sign of any leak. There is a new weatherstrip on the door and it looks like it was put on right, but I can't help thinking there are some shenanigans going on here. Are they trying to scam some warranty money from the factory? Tech trying to get an extra hour flat rate?
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Originally Posted by therunner
When I bought the JK I was given 5 free oil changes at the dealer. I hate the dealer but hey, free is free. My wife took the jeep in for an oil change and to take care of an o2 sensor recall. I looked at the work order when I got home from work and saw that they replaced my passenger door rubber seal due to a leak, under warranty. That was news to me, I never saw even a tiny sign of any leak. There is a new weatherstrip on the door and it looks like it was put on right, but I can't help thinking there are some shenanigans going on here. Are they trying to scam some warranty money from the factory? Tech trying to get an extra hour flat rate?
#3
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They never even told my wife they did the work, she just figured they changed the oil and did the reflash for the o2 sensor. No big deal I guess, but it kind of surprised me when I saw it.
#5
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I have had my service floor replace those funky lug nut caps and little stuff because they noticed damage while I was under warranty. They did not ask, and I did not mind.
But the situation you describe is kind of weird, unless they noticed a damaged seal or wet carpet and were being strangely proactive.
Or somehow damaged it themselves.
I would ask them.
But the situation you describe is kind of weird, unless they noticed a damaged seal or wet carpet and were being strangely proactive.
Or somehow damaged it themselves.
I would ask them.
Last edited by Yankee; 12-12-2011 at 05:19 PM.
#6
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Here in Sunny South FL you can count on the fact that these dealerships are as crooked as they come. I'm sure somebody made some $$ off it. I guess I will have to stand there and watch them next time.
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maybe they felt your floor and it was damp??? or maybe they just figured kill 2 birds with one stone. Your vin may fall in a range where they know bad seals have been used