LoD vent thread(necessary)
JK Enthusiast
Joined: Aug 2007
Posts: 487
Likes: 0
From: Indianapolis, In.
LoD
I have called a few times to ask questions about weight etc. and always gotten an answer. Chris has been very helpful and never seemed in a rush to answer all of my questions. I did, however, order them from Dave at Northridge....only ordered last friday...don't have 'em yet.
Thread Starter
JK Enthusiast
Joined: Oct 2009
Posts: 187
Likes: 0
From: Spring, Texas
One thing though: every time I have called LOD, someone has answered and has provided me with great customer service.[/QUOTE]
I don't know how that is, 9/10 times I call I get an answering machine. I've found that it's pretty pointless to leave a message.
I don't know how that is, 9/10 times I call I get an answering machine. I've found that it's pretty pointless to leave a message.
JK Enthusiast
Joined: Sep 2009
Posts: 487
Likes: 0
From: Virginia Beach, VA
I will be buying LOD bumpers when I save a few more sheckels, but they will be coming from a vendor that has them in stock. I do not see a bumper as a special order item; there are many manufacturers that need a lesson in customer service. Having said that, would there be a need for sales outlets like quad and Northridge if the manufacturers did the job right. 
JK Enthusiast
Joined: Sep 2009
Posts: 487
Likes: 0
From: Virginia Beach, VA
Same here, I have their rock sliders. Besides some minor surface rust on a few wields, their made very well and look great. I did order them from Nortridge, and might have been a week or two late on the shipping, no big deal. But twice I did call them (LoD) with questions, and both times Chris picked up the phone and was there to answer my questions.
Last edited by wmcvey; May 28, 2010 at 07:03 PM.
JK Super Freak
Joined: Mar 2009
Posts: 1,529
Likes: 1
From: Austin, TX
JK Super Freak
Joined: Feb 2008
Posts: 1,613
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From: RSM CA.
First, let me say, I love my LoD front and rear bumpers. I hate that it took me longer to get the badge, that they forgot to put on my front bumper, than it took to get the bumper, apparently they had to get more badges made. And the bumper already has some surface rust spots. This is on a garage kept So Cal Jeep and I had only had the bumper on for a month before it started to show.
Maybe they should do a better job powder coating.
That being said, Chris has always answered my calls and emails promptly.
Maybe they should do a better job powder coating.
That being said, Chris has always answered my calls and emails promptly.
JK Freak
Joined: Oct 2009
Posts: 592
Likes: 6
From: Auburn, Alabama
@Echo: neener neener neener!!! HAHA! Yes, I just ran outside to take that shot...
JK Super Freak
Joined: Feb 2008
Posts: 1,613
Likes: 0
From: RSM CA.