ATTENTION - Chrysler WILL VOID Your Warranty if You Lift Your Jeep
06-07-2010, 06:03 PM
#12
JK Enthusiast
Wow. What a bunch of bullshit.
Really, Chrysler, Really? Punks.
For everything this Jeep Community reps, what a bunch of bullshit. Sorry for my language.
Really, Chrysler, Really? Punks.
For everything this Jeep Community reps, what a bunch of bullshit. Sorry for my language.
06-07-2010, 06:06 PM
#13
JK-Forum Founder
Thread Starter
Join Date: Jul 2006
Location: Laguna Niguel, CA
Posts: 36,534
Likes: 0
Received 16 Likes
on
15 Posts
Holy shit. Umm wow what an interesting story. On a similar note, I took my Jeep to the dealership to get the idling issue fixed and seeing that I JUST got this back in April and that it's lower than 40k miles, I should have a warranty on it no problem. To my surprise, the warranty expired back in February! Apparently, I only have the Emissions and 'Perforation' warranties still on it. I then spent 98 dollars for a diagnosis and a call to say that it's normal idling. Never going back there again and from here on, doing the work on my own.
Hope this helps. I know wayoflife's story will certainly help!
BTW, what are you gonna do from here on? Since you got to the 'top', you might try again for a different lady?
Hope this helps. I know wayoflife's story will certainly help!
BTW, what are you gonna do from here on? Since you got to the 'top', you might try again for a different lady?
for now, i will look for someone else to contact and if needed, take this in different directions. really, it shouldn't be this hard.
in my opinion, it would be a waste to buy an extended warranty.
06-07-2010, 06:07 PM
#14
JK Newbie
Join Date: Apr 2010
Location: Florida
Posts: 68
Likes: 0
Received 0 Likes
on
0 Posts
I had to lemon-law a Dodge van about eight years ago. Didn't even try to get the dealer to make good on it, I went straight to my lawyer. They seemed to move a bit quicker when a lawyer is involved. I hate that it might come to that, but that seems to be the world we live in these days. I wish Chevy made Jeep.
06-07-2010, 06:11 PM
#15
JK-Forum Founder
Thread Starter
Join Date: Jul 2006
Location: Laguna Niguel, CA
Posts: 36,534
Likes: 0
Received 16 Likes
on
15 Posts
Pathetic all around. Blade and Mayone (what ever happened to normal names like John or Jenny?) sound like a couple of clueless, defensive idiots. You've probably got a Magnuson-Moss Act claim here, but it wouldn't be worth the effort to fight it. I'd write a letter to the BBB and, especially, your state attorney general. Let them know that Chrysler is denying valid warranty claims to cut costs, and CC Sergio and his crew of morons. Like you, I love my Jeep, but it'll probably be the last Chrysler product I buy. There are hundreds of vehicles someone can buy. Why waste another dollar on these jokers?
Hell, after hearing all this, I won't even buy another MOPAR accessory or part. Aftermarket all the way from here on out. At least small to mid-sized aftermarket companies still warranty their products! I've seen many forum sponsors PERSONALLY apologize on this board for ONE bad customer service experience. Meanwhile, Chrysler hangs up on you. F**K CHRYSLER.
Hell, after hearing all this, I won't even buy another MOPAR accessory or part. Aftermarket all the way from here on out. At least small to mid-sized aftermarket companies still warranty their products! I've seen many forum sponsors PERSONALLY apologize on this board for ONE bad customer service experience. Meanwhile, Chrysler hangs up on you. F**K CHRYSLER.
I was just about to fill out a negative survey. Guess I will just toss it out instead..... That really stinks.
Personally, I went to three different jeep dealers to purchase mine. Worse customer service I have ever had. I only bought it at the 3rd dealer because they gave me the price I wanted. It has been a month and I have had to fight for silly things like my mopar bucks parts, spare key and a manual. Heck I am still waiting for my real plate
and I was transferring my own.....
You think they would instill a little bit of professionalism in a company that is barely holding on(only the wrangler keeping it a float).
Personally, I went to three different jeep dealers to purchase mine. Worse customer service I have ever had. I only bought it at the 3rd dealer because they gave me the price I wanted. It has been a month and I have had to fight for silly things like my mopar bucks parts, spare key and a manual. Heck I am still waiting for my real plate
and I was transferring my own.....You think they would instill a little bit of professionalism in a company that is barely holding on(only the wrangler keeping it a float).
I'm not surprised either. I haven't been flagged by Chrysler yet, but I have been by GM for another vehicle I own. Pretty much the same story too, took it in for what I thought was an obvious warranty repair, was basically blown off, and then flagged when I tried to explain my side.
They are so sensitive about those surveys because thats their paycheck on the line. Their bonuses, kickbacks, etc. depend on a stellar survey. Their panties get bunched when were honest.
I wouldn't doubt one bit that Chrysler does the same to me very soon. But I'll be damned if I'm going to buy "run of the mill" vehicles and never mod them. It ain't American!
They are so sensitive about those surveys because thats their paycheck on the line. Their bonuses, kickbacks, etc. depend on a stellar survey. Their panties get bunched when were honest.
I wouldn't doubt one bit that Chrysler does the same to me very soon. But I'll be damned if I'm going to buy "run of the mill" vehicles and never mod them. It ain't American!
06-07-2010, 06:14 PM
#16
JK-Forum Founder
Thread Starter
Join Date: Jul 2006
Location: Laguna Niguel, CA
Posts: 36,534
Likes: 0
Received 16 Likes
on
15 Posts
LOL!! i don't know if i'd go that far.... well, maybe if it were an FJ40 or 80's SR5 
seriously though, this whole thing is no big deal if you never plan on using your warranty but, for those out there who bought their JK with the understanding they had a LIFETIME WARRANTY, this whole this is total BS.
yeah, if you can believe it, chrysler - really
oh, i'm sure that would make a difference but i find it so frustrating to think that's the only way anything can get done.
seriously though, this whole thing is no big deal if you never plan on using your warranty but, for those out there who bought their JK with the understanding they had a LIFETIME WARRANTY, this whole this is total BS.
I had to lemon-law a Dodge van about eight years ago. Didn't even try to get the dealer to make good on it, I went straight to my lawyer. They seemed to move a bit quicker when a lawyer is involved. I hate that it might come to that, but that seems to be the world we live in these days. I wish Chevy made Jeep.
06-07-2010, 06:18 PM
#18
JK Enthusiast
Join Date: Apr 2009
Location: San Antonio, TX
Posts: 313
Likes: 0
Received 0 Likes
on
0 Posts
That really sucks. If there was some way that they could realize that 30K users of this forum see this.. they may reconsider their opinion... What was his email address? =) I'll happily email him.
06-07-2010, 06:23 PM
#19
JK Freak
Join Date: Jan 2010
Location: N. Prov. , RI
Posts: 969
Likes: 0
Received 0 Likes
on
0 Posts
Wow...just wow
And they wonder why all the American car companies are bankrupt. Half the people working on the Jeeps in the dealership don't know what they are doing anyway....And now I know why they offered LIFETIME warranty, cause they knew they would void them...F U C K OFF 
06-07-2010, 06:26 PM
#20
JK-Forum Founder
Thread Starter
Join Date: Jul 2006
Location: Laguna Niguel, CA
Posts: 36,534
Likes: 0
Received 16 Likes
on
15 Posts
gualberto.ranieri@chrysler.com