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Tailgate Power-lock Has Failed

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Old May 23, 2011 | 12:37 PM
  #1  
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Default Tailgate Power-lock Has Failed

The power-lock no longer consistently works on my tailgate.

It takes a few clicks of the remote back and forth to get it to toggle between locked and unlocked, and that doesn't always work.

The key still works fine. I took off the vent cover and the electrical looks like its all hooked up. The dash display still recognizes when the gate is open.

Any ideas? WD40?

Last edited by GreenTJ_2_BlackJK; May 23, 2011 at 12:52 PM.
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Old May 23, 2011 | 01:44 PM
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I would think some WD-40 would help on the mechanism if you can get to it, and perhaps pull the plug on the actuator and hit it with some contact cleaner. Let us know what works.
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Old May 24, 2011 | 05:00 AM
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There is a recall/repair out for the locking mech on doors of the JKU.

In my case, pressing the "LOCK" button on the key fob resulted in a machine gun like "ratcheting" sound from the lock, and the door would not lock.

They've already fixed my tailgate door and the passenger side rear door.

May want to check into it....

This was on my 2010 rig that was less than 6 months old.
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Old May 24, 2011 | 06:15 AM
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Have you changed the batteries in the key fob? That may be your issue. Happened to me with one of my previouse vehicles.
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Old May 24, 2011 | 07:31 AM
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Originally Posted by jeepmojo
oh well maybe roll the windows up and say least i dont have to mess with the power locks
Aside from this stupid issue, the power locks/windows are pretty convenient!

Originally Posted by wired
Have you changed the batteries in the key fob? That may be your issue. Happened to me with one of my previouse vehicles.
Thanks for the suggestion, but it's not the remote. This issue happens when you use the interior lock toggle switch as well. Plus, the other locks all work fine, just the tailgate has a problem.


Originally Posted by SulVento
There is a recall/repair out for the locking mech on doors of the JKU.
Any more info on that? I can't seem to find any TSBs or recalls on the issue. Plus my warranty is looooong gone...
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Old May 24, 2011 | 07:37 AM
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Originally Posted by GreenTJ_2_BlackJK


Any more info on that? I can't seem to find any TSBs or recalls on the issue. Plus my warranty is looooong gone...
The letter:

Dear: (Name)
At Chrysler Group LLC, you can be assured that we are changing the way we look at quality. To prove our commitment to quality, the company is investing in and prioritizing improvements for every vehicle that we build. As part of that commitment, we are also targeting existing vehicles on the road today and contacting our customers to provide these quality improvements, at no charge, that will help to improve your ownership satisfaction.
We are recommending the following improvements be performed on some 2011 model year Ram Trucks and 2010 and 2011 model year Jeep Wrangler vehicles equipped with power door locks. Recommended Service:
The right front door latch, right rear door latch and/or swing gate latch on your vehicle (VIN: xxxxxxxxxxxxxxxxx) may develop a ratcheting sound while using the power door locks.
What your dealer will do:
Chrysler will service your vehicle free of charge (parts and labor). To do this, your dealer will inspect the door and swing gate latches and replace them if necessary. The work will take up to 1.5 hours to complete. We recommend that you make an appointment with your dealer to minimize your inconvenience.
What you should do:
Simply contact your Chrysler, Jeep, or Dodge dealer, at your convenience, to schedule a service appointment. Your dealer will collect the necessary information to ensure that the appropriate parts are available so your service can be completed in a timely manner. Although not required, we recommend bringing this letter with you to your dealer, when you bring your vehicle in for this service.
If you need help:
Please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.
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Old May 24, 2011 | 01:35 PM
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Mine just stopped working also, key works fine, dash says gate when the gates open and even when i unlock the doors using the button on the drives door still nothing? i called jeep its like $60 for a new power lock. ive just been using the key.
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Old May 24, 2011 | 05:12 PM
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The dealer replaced my rear lock (electric) under warranty. It would only unlock with the key in cylinder not by the remote
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