2012 Jeep order status
Originally Posted by shag7265
It has been 3 weeks to the day since I ordered mine. I have not received any emails but I don have my von number and the vots system says production scheduled. When I call 877 iamjeep they can not find my order or status at all. They keep saying I need my vin to track it. Should I have my vin by now?
It has been 3 weeks to the day since I ordered mine. I have not received any emails but I don have my von number and the vots system says production scheduled. When I call 877 iamjeep they can not find my order or status at all. They keep saying I need my vin to track it. Should I have my vin by now?
Originally Posted by MortuaR
Your dealer should have already been in contact with you about a VON (vehicle order number) if not already a VIN. I'd call up your salesperson and ask them about it. They get the VON when the order is placed.

Originally Posted by MortuaR
When you call they can look up your order via the VON you have... I actually got my VIN from 1877IAMJEEP, not from my dealer.
Seems like something isn't properly entered in the system then... I'd call back and just make sure that they're not showing anything. Every time I called they told me that they have several systems they can check and at some times some of the systems will come up empty due to maintenance, etc.
Try this, insert your info accordingly. copy paste into browser. Remove space between ww w. It should come up as a lot of text. There should be a status code somewhere in the text. There is a sticky on what all the status codes mean. I was able to track my build with this, it was accurate for me. 
https://w ww.jeep.com/vots/VOTSServlet?firstName=&lastName=LASTNAME&vin_last8=&orderno=VON&service=json&random=0.27533263434350164
https://w ww.jeep.com/vots/VOTSServlet?firstName=&lastName=LASTNAME&vin_last8=&orderno=VON&service=json&random=0.27533263434350164
I just called CS today and after being excited that it was supposed to be here and unloaded from the rail car today, I was told that it hasn't gotten here yet and now it isn't scheduled to get here until April 22nd. So it was loaded on the rail car on April 5th, and apparently it's going to take 2 1/2 weeks to get here now. I could get something sent here from Japan in less time than it's apparently going to take to get to Texas from Ohio. 




