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2012 Jeep order status

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Old Apr 12, 2012 | 09:01 AM
  #991  
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Originally Posted by shag7265
It has been 3 weeks to the day since I ordered mine. I have not received any emails but I don have my von number and the vots system says production scheduled. When I call 877 iamjeep they can not find my order or status at all. They keep saying I need my vin to track it. Should I have my vin by now?
Yes you should. Call your dealer and they can give it to you.
Old Apr 12, 2012 | 09:50 AM
  #992  
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I talked to my dealer yesterday and he showed me that my Jk is still in Toledo. Jeep CS told me it would be delivered April 4, that was 8 days ago. This wait sucks
Old Apr 12, 2012 | 10:25 AM
  #993  
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Originally Posted by shag7265
It has been 3 weeks to the day since I ordered mine. I have not received any emails but I don have my von number and the vots system says production scheduled. When I call 877 iamjeep they can not find my order or status at all. They keep saying I need my vin to track it. Should I have my vin by now?
Your dealer should have already been in contact with you about a VON (vehicle order number) if not already a VIN. I'd call up your salesperson and ask them about it. They get the VON when the order is placed.
Old Apr 12, 2012 | 10:57 AM
  #994  
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Originally Posted by MortuaR

Your dealer should have already been in contact with you about a VON (vehicle order number) if not already a VIN. I'd call up your salesperson and ask them about it. They get the VON when the order is placed.
I have the von. Just no vin.
Old Apr 12, 2012 | 11:02 AM
  #995  
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Originally Posted by shag7265
I have the von. Just no vin.
When you call they can look up your order via the VON you have... I actually got my VIN from 1877IAMJEEP, not from my dealer.
Old Apr 12, 2012 | 11:47 AM
  #996  
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Originally Posted by MortuaR

When you call they can look up your order via the VON you have... I actually got my VIN from 1877IAMJEEP, not from my dealer.
I called with von number, they can not find anything they said.
Old Apr 12, 2012 | 11:55 AM
  #997  
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Originally Posted by shag7265
I called with von number, they can not find anything they said.
Seems like something isn't properly entered in the system then... I'd call back and just make sure that they're not showing anything. Every time I called they told me that they have several systems they can check and at some times some of the systems will come up empty due to maintenance, etc.
Old Apr 12, 2012 | 12:30 PM
  #998  
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MortuaR, did you get yours? I've been so busy and there have been so many posts. It's been hard for me to keep up with everyone. If you did get it, was it worth the grueling wait?
Old Apr 12, 2012 | 12:34 PM
  #999  
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Originally Posted by shag7265
I called with von number, they can not find anything they said.
Try this, insert your info accordingly. copy paste into browser. Remove space between ww w. It should come up as a lot of text. There should be a status code somewhere in the text. There is a sticky on what all the status codes mean. I was able to track my build with this, it was accurate for me.


https://w ww.jeep.com/vots/VOTSServlet?firstName=&lastName=LASTNAME&vin_last8=&orderno=VON&service=json&random=0.27533263434350164
Old Apr 12, 2012 | 12:45 PM
  #1000  
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I just called CS today and after being excited that it was supposed to be here and unloaded from the rail car today, I was told that it hasn't gotten here yet and now it isn't scheduled to get here until April 22nd. So it was loaded on the rail car on April 5th, and apparently it's going to take 2 1/2 weeks to get here now. I could get something sent here from Japan in less time than it's apparently going to take to get to Texas from Ohio.



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