Jeeperman you've got a good product, but you have a long way for good customer service.

 

I understand your frustration and am sorry and i am not sure why they are not answering the phone.

BUt.. The reason you have to assemble it is so it can ship UPS or fed ex and not truck freight.

If there as anything we can do to help please feel free to call us.

Thanks
David

 

Who gives a #$&% if you have to assemble it.

You MISSED the POINT. NO INSTRUCTIONS!!! NO one ANSWERING the PHONE!!
Now do you GET it!!!

 

You dont not have to yell at him. He was only trying to help..
If you dont like his answer dont be an asshole. It isnt going to help you out at all on here.

Did you get the bumper together? it cant be that hard. I installed a complete lift without instructions.

 

^ What he said - it's obvious you're very frustrated right now, but it sounded like Northridge was being nice and offering to help you with the instruction end of things... and you lashed out at him for no reason. Take a deep breath, relax, and start over...

 

Im suprised he got it out of the box.

 

No kidding, you need to work on your people skills.

 

You're right. I'm sorry. But don't try to cover for them, they have some major problems with no customer service and no one answering the phone except the guy in the back. The in the back is a good guy.

 

instructions who needs stinking instructions anyway :confused:

 

Instructions are for Hummer owners.

Relax brother... you drive a Jeep and Life Is Goood!!!