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This is what the Leak Specialist told me...

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Old 04-03-2007, 08:08 AM
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Default This is what the Leak Specialist told me...

That by having the soft top (still wrapped up as it came from the factory) in the back of my rubicon unlimited, that it is putting stress on the hardtop, which is partly responsible for my leak issues.

I dont really see where it could be putting pressure on the hardtop...

I want to get it out of there, but its been cold, and now that its warming up, I had to leave the hardtop on for the leak issues to be fixed...

Is this a BS reason for leak issues or what???
Old 04-03-2007, 08:40 AM
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I can't imagine. My hard top didn't leak but if I recall how the soft top was in the back it didn't really push on or seem to stress the hard top installation. Where is your hard top leaking? I assume you have a 4 DR with the freedom top? I would ask him to show you the possible connection between the soft top being in and the hard top leaking. Doesn't make sense to me.
Old 04-03-2007, 09:31 AM
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This sounds like a huge cop out to me... I can see it now: they saw that you still had the soft top in there, and a lightbulb went off over their head... "Oh, he's not supposed to have that in there still, so we can say it's HIS fault!"

Keep fightin' the good fight - they're BS-ing you HARD.
Old 04-03-2007, 09:34 AM
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Ditto. sounds like uberchit to me.
Old 04-03-2007, 09:42 AM
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Yeah, they are just BSing you. Just keep pokin' the stick at em'.



when you get your hardtop back, make sure leaves don't fall on it. They will put stress on it......................
Old 04-03-2007, 10:03 AM
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Ya I went out and looked closely at the back inside, once I got it home, and I didn't think there was anything weighing down on it...

The dealership said they fixed this leak...on dash on drivers side from pillar...and they added more seal to where the windshield meets the roof as I had excessive wind noise at anything over 65 klm/hr.

The dealer said they 'had to word it' so I'd get it done 'free', but stressed removing the soft top.

What a bunch of bullshxt.

I'm reading the manual though for removal etc, and what the hell were the authors of this thing on when they wrote it...totally confused reading it.
Old 04-03-2007, 10:06 AM
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I would take the softop out, go to the dealer, put the specialist in the front seat, and blast a hose at the seem where it leaks, when he gets wet, be like: "hhmmmm i guess the softop didnt have anything to do with it after all"... and finish up with: "So now that i've been lied to, screwed around, and had to drive back and forth multiple times, how does this dealership plan on keeping me as a customer when i buy my wife the 2dr rubicon model" whether or not you're ever going to buy another jeep in your life, if you let them think you're about to drop 30K on a new 2dr rubi, i have a feeling they'll be a little more friendly.
Old 04-03-2007, 10:10 AM
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Originally Posted by PeterBateman
Ya I went out and looked closely at the back inside, once I got it home, and I didn't think there was anything weighing down on it...

The dealership said they fixed this leak...on dash on drivers side from pillar...and they added more seal to where the windshield meets the roof as I had excessive wind noise at anything over 65 klm/hr.

The dealer said they 'had to word it' so I'd get it done 'free', but stressed removing the soft top.

What a bunch of bullshxt.

I'm reading the manual though for removal etc, and what the hell were the authors of this thing on when they wrote it...totally confused reading it.
Agreed - the manual leaves a LOT to be desired, and their pictures aren't worth 1000 words... more like 1: sh1t! Anyhow, do a search on the forum for hard top removal and you should find a write-up or two... good luck!
Old 04-03-2007, 10:11 AM
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Originally Posted by yellowjeeper85
I would take the softop out, go to the dealer, put the specialist in the front seat, and blast a hose at the seem where it leaks, when he gets wet, be like: "hhmmmm i guess the softop didnt have anything to do with it after all"... and finish up with: "So now that i've been lied to, screwed around, and had to drive back and forth multiple times, how does this dealership plan on keeping me as a customer when i buy my wife the 2dr rubicon model" whether or not you're ever going to buy another jeep in your life, if you let them think you're about to drop 30K on a new 2dr rubi, i have a feeling they'll be a little more friendly.
I disagree. No need to lie about it. Just make them make it right. Tell them it isn't right, and don't settle until they do. As I've said in many other threads, theres no need to stoop to any low level and lie about things just to get your way. That's childish. It obviously sounds like your hard top is faulty. If they don't give you satisfaction, call DC..or even visit another dealer for another opinion. Explore your options...
Old 04-03-2007, 10:30 AM
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Originally Posted by JackMacOKC
I disagree. No need to lie about it. Just make them make it right. Tell them it isn't right, and don't settle until they do. As I've said in many other threads, theres no need to stoop to any low level and lie about things just to get your way. That's childish. It obviously sounds like your hard top is faulty. If they don't give you satisfaction, call DC..or even visit another dealer for another opinion. Explore your options...
You're right, and i don't usually like to lie, but in this case where they make something up that is so obviously not true it really frustrates me. My hardtop is leaking and i've had it fixed a few times and each time go the leak specialist is very reluctant to do anything to it. He sits there as says: "but i already did this one, i'm not doing it again" and i tell him that it still leaks and he continues on with thats impossible, i fixed it. I don't have the dual tops so they weren't able to blame it on that. It ended up finally getting fixed when the service manager cussed out the water specialist and practically forced him into the front seat, did the hose thing and he got all wet. I don't usually agree that lying is the way to go. but if it comes down to them being stubborn and refusing to do anything, and you having no other dealership to turn to (in my case its the same leak specialist that goes to every dealer in the area). Now i never ended up lying and telling them i was going to buy another car... the service manager is a fair guy and it never needed to go that far. but If i broke it due to a lift/performance add on and the warranty wont cover it, i have no problem with that. But if i dropped 30K on a rubi and it leaks and they wont fix it because DC ships the JK with both tops installed then thats just not right. If i wanted to get wet i would have saved the dough for either top and driven it without anytop ever. But i paid good money for my Jeep and i expect it to keep the rain off me when i'm driving.

Now JackmacOKC I see your point and lieing is wrong, i'm not argueing my point to insult you or prove you wrong so i hope i've done neither. I suppose i should have elaberated further because what i really meant is that if it comes down to it, and there is no other way, thats a last resort option, other than just keeping the soft top on all the time. as for me, so far no water leak, but it hasn't rained since the last fix by the speicialist either. I wish it just had a softop and i'd never have to worry about it. again, i hope i didn't insult of offend anyone as that was not my intention at all. Good luck getting the top fixed to all who have the leak.


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